Overview
Senior Team
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Employment
Client Testimonials

 

  Senior Team

Open Solutions’ senior team represents a talented pool of professionals with industry knowledge and experience. The following is a corporate résumé of Open Solutions’ senior management team.

Louis HernandezLouis Hernandez, Jr.
Chairman of the Board & Chief Executive Officer

Louis Hernandez, Jr., is Chairman of the Board and Chief Executive Officer of Open Solutions Inc., a leading provider of enterprise-wide enabling technologies for financial institutions. Open Solutions is a rapidly growing software and solutions company headquartered in Glastonbury, Connecticut, with a global client base of more than 3500 clients, approximately 1700 employees and revenues of more than $400 million.  Open Solutions has been named one of the 25 Fastest-Growing Technology Companies by Forbes Magazine and was on the Bank Technology News 10 Technology Companies To Watch report. It has been named to the Connecticut Technology Council’s Fast 50; the Deloitte & Touche Technology Fast 500; and American Banker and Financial Insights’ FinTech 100.  These organizations recognize leading companies in the technology sector for outstanding sales growth.  

Mr. Hernandez recently published his book, “Too Small to Fail,” in which he suggests that now is the perfect time for the leaders of today’s community-based financial institutions to seize the day and lead the financial services industry back to the center of economic vitality and drive economic growth – one community at a time.

Mr. Hernandez serves on the board of directors of HSBC North America Holdings Inc., the North American holding company for the consumer lending arm and principal banking subsidiaries in the U.S. and Canada of one of the largest banking and financial services organizations in the world. He also serves on the board of directors of HSBC USA Inc., an indirectly-held wholly-owned subsidiary of HSBC North America Holdings Inc. and one of the 10 largest bank holding companies in the U.S. by assets, and its principal subsidiary, HSBC Bank USA, N.A. Mr. Hernandez is a current member of the board of directors of Avid Technology Inc. (NASDAQ: AVID), a publicly-traded company and worldwide leader in providing tools for film, video, audio, 3D animation, gaming and broadcast professionals, as well as Unica Corporation (NASDAQ: UNCA),a publicly-traded company and leading global provider of enterprise marketing management software and services.

Through his private foundation, Mr. Hernandez actively supports children’s issues and advances in healthcare and education. Mr. Hernandez is also involved in several community issues, including serving as a member of the board of trustees of the Connecticut Science Center, a statewide cultural, entertainment and educational institution; and as board member of the Connecticut Children’s Medical Center, an organization dedicated to improving the physical and emotional health of children. The Cystic Fibrosis Foundation named Mr. Hernandez a Community Leader of the Year in honor of all his contributions to the community. In addition, he was appointed as the "Distinguished Business Executive” in Residence at Eastern Connecticut State University. This appointment by the Dean and Board of Trustees of the Connecticut State University System gives recognition to his exemplary contributions and achievements in the field of business, his contributions to society and his commitment to inspiring others.

Mr. Hernandez is a recognized technology executive having been appointed by the Governor of Connecticut to be vice chair of the Governor’s Council on Economic Competitiveness and Technology as a representative of business with expertise in information technology. Mr. Hernandez chaired the Technology Transfer Advisory board set up by the Governor’s Council to develop strategies for technology transfer and commercialization in the state, is the past Chairman of the Connecticut Technology Council and the former Vice Chair of the Commission for Educational Technology.

Mr. Hernandez is also very involved in all levels of soccer. Along with playing in his own league, he is a licensed premier and travel club youth soccer coach. He is also a part-owner of the Boston Breakers, a women's professional soccer team. The Boston Breakers are one of nine teams in the newly reformed Women's Professional Soccer League.

Mr. Hernandez is a past recipient of the Hartford Business Journal’s Business Person of the Year and has been named one of the Hartford Business Journal's top executives under 40 and was an Ernst & Young New England Entrepreneur of the Year finalist. He was also named one of the financial service industry’s five most innovative leaders, an Innovator of the Year and inducted into the Leadership Hall of Fame by Bank Technology News, a national financial services publication.

Mr. Hernandez has had several articles published by leading journals and speaks regularly on the topics of technology, economics, strategic planning and globalization.

Steve CameronStephen Cameron, President
Stephen Cameron joins Open Solutions as president. He is responsible for overseeing Open Solutions’ day-to-day tactical operations, processes and company-wide organizational efficiencies.

Cameron brings to Open Solutions more than 20 years of experience leading technology and services-based organizations. He joins Open Solutions from Siemens IT Solutions and Services, Inc., a global end-to-end provider of solutions and services in information and communications technology, where he served as Chief Operating Officer of North American Outsourcing Services. In that role, he was responsible for the entire North American Managed Services business unit including full P&L responsibility of approximately $700 million, management of more than 5,000 employees as well as the management and support of key Fortune 500 U.S. and Global clients. In 2000, Siemens’ acquired ENTEX Information Services, where Cameron held the position of Senior Vice President of National Services and was responsible for all aspects of the company’s managed and operational services portfolio. He was also responsible for all North American Service personnel and service operations. Prior to ENTEX, he was with Businessland for seven years before its merger with JWP, which through a management buyout led to the formation of ENTEX.

In addition to his experience in various technical service environments, he has a long record of successes in process re-engineering, consulting,  and managing and selling service solutions for the Fortune 500. Cameron earned an ASEE  in Electronics Engineering and has been a former member of the Service Executive Councils of Apple, HP and IBM.

John Frederick John W. Frederick
Executive Vice President & Chief Financial Officer

John W. Frederick joined Open Solutions in November 2009. He is a seasoned financial professional with extensive experience in strategic and financial planning, Sarbanes Oxley compliance, process improvement using lean and six sigma techniques, and the implementation of financial systems. He has responsibility for all Open Solutions' financial functions, global procurement, corporate development and information technology.

Mr. Frederick came to Open Solutions from SafeNet Inc., of Belcamp, Md., where he served as senior vice president and CFO since 2007. At SafeNet, a global encryption security company with pro forma sales of about $500 million, he also held the positions of vice president and worldwide controller, as well as interim CFO and chief accounting officer. During his tenure, the company achieved 12 consecutive quarters of record sales and EBITDA, materially reduced its accounting cycle times and implemented new financial reporting systems.

Prior to SafeNet, Mr. Frederick held the positions of director of business planning and analysis at AlliedSignal, Aerospace Equipment Systems, in Torrance, Calif.; vice president of Finance and CFO at Six Flags Georgia in Atlanta; senior vice president of Finance and corporate controller at Sunbeam Corporation in Boca Raton, Fla.; and CFO of Legrand North America in West Hartford, Conn.

Mr. Frederick earned a Bachelor of Arts in economics at the University of Maryland, Baltimore and is a certified public accountant.

Tom TataroThomas N. Tartaro
Executive Vice President, General Counsel & Secretary
Tom Tartaro leads the company’s Legal Department and is responsible for overseeing the company's worldwide legal affairs, including mergers and acquisitions, corporate financing, intellectual property, litigation and strategic alliances. He also is responsible for Open Solutions’ corporate governance and the human resources, internal audit, compliance and facilities functions. Mr. Tartaro joined Open Solutions in 2001. Since joining the company, he has overseen the company’s Initial Public Offering in 2003, Follow-on Offering in 2004, Senior Subordinated Convertible Notes Offering in 2005 and 18 acquisitions and related debt financings, including the company's go-private transaction in January 2007.

Prior to joining Open Solutions, Mr. Tartaro was in private practice in the Washington, D.C. area. He holds a J.D. from The George Washington University Law School and a B.A. in political science from Hofstra University.

Sam Boggs Sam Boggs
Executive Vice President Group Operations
Sam Boggs joins Open Solutions from Siemens IT Solutions where he served as the Managing VP of Global Operations. He was responsible for all infrastructure delivery services and managed a team of 4,000 employees who provided desk side support, customer care, network services and data center services to their entire North American customer base. 

Sam is a seasoned business executive with more than 20 years of demonstrated experience in operations, contact center, IT outsourcing services, client care operations management, implementations and business process management. He is responsible for Open Solutions’ overall client experience including the key functions of Client Care, Data Center Services and Professional Services (including Implementations).

Additionally, Sam has held other executive management positions with RDI Marketing, a full-service marketing firm specializing in outbound direct marketing and market research solutions; Digitas, which provides  end-to-end technology and operations consulting for contact management; Synchorony Communications, an electronic customer relationship management services organization; First Data Corporation, a leading provider of electronic commerce and payment solutions; and Convergys, a global outsourcing, consulting and software company.

Santos Cannone, EVP, Group SalesSanto Cannone
Executive Vice President, Group Sales
Santo Cannone came to Open Solutions in February 2010. He is responsible for North American sales.

Santo has many years of experience in sales, product development and management, and the financial services industry. Prior to joining Open Solutions, he served as chief operating officer for ConnectWise in Tampa, Fla., with responsibility for the sales, marketing, community and services operations. While at ConnectWise, he was instrumental in increasing revenues by 40 percent year-over-year while maintaining high client satisfaction. ConnectWise was recognized by Inc. and Deloitte for outstanding growth and was cited by the Tampa Bay Business Journal as one of the best places to work in the city.

Prior to ConnectWise, Santo was senior vice president of real-time banking systems at Fidelity Information Services in Orlando, Fla., with responsibility for profit and loss and all facets of sales, delivery and service operations for multiple organizational units, including product groups and the corporate data center. He managed a staff of more than 250 and a budget of more than $65 million.

Santo's other positions include vice president of Consulting Operations for IDEAL Consulting, of Tampa, Fla., and several management and development positions with Electronic Data Systems of Orlando. He also served as vice president of product development and director of consulting services, product management and systems development with USERS Incorporated of Valley Forge, Penn.

Santo has a Bachelor of Science from Drexel University and a Master of Management from Pennsylvania State University.

Rashid Desai, SVP and CTORashid Desai
Executive Vice President and Chief Technology Officer
Rashid Desai joined Open Solutions in May 2007 as senior vice president and chief technology officer. He is responsible for overseeing Open Solutions’ worldwide product development efforts. Mr. Desai joins Open Solutions from Equifax, where he was senior vice president of technology responsible for leading the development of business and consumer data products and platforms for B2B and B2C customers. In his previous role at Equifax, he was responsible for setting up a Global Project Management Office, which established an application portfolio based project planning and management methodology for technology.  Additionally, Desai was responsible for setting up the Global Development Center program for Equifax by establishing software development centers across the globe. Prior to joining Equifax, he was director of technology at Fujitsu Consulting, leading enterprise solution delivery for its clients.

David MitchellDavid Mitchell
Senior Vice President & Chief Marketing Officer
Mr. Mitchell joined Open Solutions in February of 2000 and brings more than 18 years of domestic and international high technology venture experience to the company.  As Senior Vice President & Chief Marketing Officer, Dave is responsible for strategically directing Open Solutions’ global product management, domestic and international alliances, and all corporate and product marketing efforts.

Since joining Open Solutions, Mr. Mitchell has held various positions responsible for full profit and loss management, strategic direction, growth initiatives, and operations for all of Open Solutions’ product lines. Prior to joining Open Solutions, Mr. Mitchell held various executive positions at publicly-traded enterprise software companies servicing the financial services sector. 

Mr. Mitchell has received several awards from the American Management Association, the Harvard Law School Consortium and the Center for Creative Leadership. Most recently, Mr. Mitchell was named one of the Top Forty Under Forty executives in Connecticut by the Hartford Business Journal.

Mr. Mitchell received a Bachelor of Science degree in marketing from Central Connecticut State University and earned his certificate of Special Studies in Administration and Management from Harvard University. Mr. Mitchell also serves on the board of the Connecticut Technology Council and is an Executive Chair for the Technology Accelerator Program.

Robert JohnsonRobert Johnson,
Senior Vice President, Account Management

Robert Johnson was named senior vice president, Account Management for Open Solutions after serving as vice president of Open Solutions' Professional Services, where he led the transformation of the Implementations, Training and Consulting teams and improved on-time project delivery and client referenceability to industry highs. He joined the company in January 2009.

Mr. Johnson has more than 17 years of professional experience in account management, new business development, business process consulting and project management. He came to Open Solutions from Siemens IT Solutions and Services, where he served as vice president of Client Support Services. In that role, he had full accountability for end-to-end services and client satisfaction for a portfolio of top global clients representing more than $200 million in total revenue. His clients spanned diverse industries, including financial services, healthcare and manufacturing. Previously, he held executive management positions at AT&T Solutions, where he was instrumental in building a formal implementation services management model for the outsourcing division, enabling the company to secure major global contracts and eventually grow into a $5 billion organization. His past experience also includes entrepreneurial activities, including building a supply chain management enterprise and providing process consulting services to Fortune 1000 companies worldwide.

Mr. Johnson graduated with high honors from Kean University in New Jersey with a B.S. in management science and a minor in human resources management. He also received a master's certificate in project management from the Stevens Institute of Technology.

Other Key Executives

George McGourtyGeorge McGourty,
Senior Vice President, Strategic Channels

George McGourty is senior vice president, Strategic Channels for Open Solutions. He is responsible for deepening relationships with our existing channel partners and establishing new channel partners, domestically and internationally.

He joined Open Solutions in 2004 as vice president and national sales manager, Credit Union Group, with responsibility for managing the sales organization and business development for credit unions with more than $150 million in assets. Previous to joining Open Solutions, Mr. McGourty served as senior vice president, Credit Union Business Development for Fidelity IFS. Over the course of his 25-year career in the financial services industry, he built and led several successful sales organizations and founded and managed a network services company that later was acquired by Fiserv.

Mr. McGourty holds a Bachelor of Science in finance from the University of Phoenix and is currently working toward a master’s in business administration from the University of Florida.