To accomplish this requires flexibility of products and services provided to account holders. We must be able to offer products and services equivalent to, or better than, those found at much larger financial institutions. Open Solutions’ technology has allowed us to provide sweeps, image statements, and health savings accounts to our customers before some of larger institutions in our area. Our Open Solutions’ e-Banking options are recognized as more ‘user-friendly’ than many in our market place, allowing our customers greater convenience and functionality. Leveraging our technology has also helped us keep our general and administrative costs down while continuing to update our product offerings.”

Our transition was seamless thanks to Open Solutions’ experienced team, and an efficient conversion engine automated much of the process. The system runs really well, and we’ve had zero downtime. Because there are no flat files, you can get the information you want from the system – without having to hire consultants to write extra code for workarounds or to force the system to do things it wasn't designed to do. The data is all right there, and we’re in control. We also wanted to get in-house processing capabilities without the in-house overhead, so we outsourced our enterprise processing with Open Solutions through their Application Service Provider (ASP) service. They take care of the security and management for both our core system and our Internet banking products. Looking ahead, we're excited with Open Solutions’ vision of the future. We share the same philosophy about the direction of the financial services industry, and we're impressed with how aggressive they are in continually improving their products and expanding their support through solid partnerships with best-of-breed providers.”

We enjoy working with their staff to continually improve the system to meet changing requirements in the industry. Their investment and research in technology allows us to focus on our customers while becoming more efficient. We still feel Open Solutions has the best product on the market for core and has developed an optimal total financial industry solution with other third party relationships as part of their open system architecture.”