FOR IMMEDIATE RELEASE

Contact:  Deborah (Deb) Katz
Open Solutions Inc.
860.815-5385
deb.katz@opensolutions.com

BC-based Sharons CU Selects Open Solutions’ Latest Core Platform Offering

– Advanced technology to improve service delivery, productivity and operational efficiency key to decision to upgrade platform –

 

GLASTONBURY, Conn. , March 25, 2009 – Open Solutions Inc.®, a leading provider of integrated, enterprise-wide data processing technologies for banks and credit unions throughout the United States, Canada and other international markets, announced that British Columbia-based Sharons Credit Union has extended its long-standing relationship with Open Solutions Canada. The credit union will be upgrading to Open Solutions The Complete Credit Union SolutionÒ: DNA,(TCCUS: DNA) advanced technology platform to further enable it to better serve the dynamic needs of its members. The credit union will complement their core technology upgrade with Open Solutions’ industry-leading Financial Accounting Suite.

            Founded 20 years ago to serve the Korean community in Vancouver, Sharons Credit Union has approximately $205 million CDN in assets and provides banking services to its nearly 10,000 members through five branches located throughout British Columbia’s Lower Mainland area.

            Sharons president and CEO, Donald Cha, was one of the founding members of the credit union when it was established in 1988 and has overseen its steady growth during the past two decades. “Our purpose has always been to serve our members’ financial needs in the most efficient, cost-effective and professional way possible. And one of the ways we can continue to achieve this is by upgrading the technology tools we use,” said Cha. “The banking system we use today has served us well for many years, but it is an aging platform and, more and more, we’re constrained by its limitations, particularly in our ability to offer new and innovative products to our members.”

Cha also noted that increased competition and tighter margins are making it more challenging to maintain the levels of efficiency and productivity needed to stay ahead of the credit union’s competitors, and continued: “We look forward to upgrading to Open Solutions’ relationship-based open technology and believe it will further allow us to improve our credit union’s operational efficiency, productivity and member service delivery. We are excited at the prospect of being able to quickly offer new products and services to benefit our members and fully handle all their financial needs.”

            Sharons is an open-bond credit union and anyone can become a member. Nonetheless, the vast majority of its members are of Korean origin or descent and the credit union’s bilingual service delivery reflects this: all employees speak both English and Korean. With Open Solutions’ The Complete Credit Union Solution: DNA, implementation of multilingual functionality is much easier – and the possibilities are not lost on Cha. “Having the technological capability on the system to enhance our Korean-language service delivery could be a key differentiator for our credit union and give us an advantage over our competitors,” he said.

            Continuing a long-standing service arrangement, Sharons Credit Union’s will outsource their processing through Open Solutions Canada’s data centre in Vancouver.  

            Blair Goulet, president of Open Solutions Canada, said, “With its strong member focus, financial integrity and community involvement, Sharons Credit Union embodies the true spirit of cooperative financial services and provides a vital service to the vibrant Korean community in Vancouver. Open Solutions Canada is proud of our long association with Sharons as its technology provider and we are very pleased the credit union has selected Open Solutions’ technology as its platform for the future.”

            Open Solutions. chairman and CEO, Louis Hernandez, Jr., said, “We are very pleased Sharons Credit Union has decided to upgrade to our latest offering and plans to use our world-class technology solutions to address the challenges and opportunities of the future. Having re-earned their business is important to us and it’s exciting to be associated with an organization that has a clear vision for its future, and we look forward to playing a key role in helping them to attain it.”

 

About Open Solutions Inc.

Open Solutions Inc. offers a fully featured strategic information management product platform that integrates core data processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting and management tools, profitability tools, wealth management, imaging, digital documents, interactive voice response, technology services, HSAs, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.

            For more information about Open Solutions or its financial product line, contact Deborah Katz at deb.katz@opensolutions.com or by phone at 860.815-5385. Visit Open Solutions’ Internet site at www.opensolutions.com.

            Open Solutions Inc. is a registered trademark of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2009 Open Solutions Inc. All rights reserved.

 

Editor’s Note:  The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions.  Open Solutions no longer uses the acronym of OSI to refer to the company.

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