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FOR IMMEDIATE RELEASE
Contact: Marvin (Mickey) Goldwasser
Open Solutions
Inc.
860.652.3153
mgoldwasser@opensolutions.com
Canadian Credit Union Extends
Relationship
with Open Solutions
— Summerland & District
Credit Union uses extensive checklist in search for new core system,
upgrades with existing provider —
GLASTONBURY, Conn., Feb. 5,
2009 — Summerland & District Credit Union recently selected The
Complete Credit Union Solution®: DNA (TCCUS: DNA), the
latest version of the popular relational core processing platform from
Open Solutions Inc.®, a leading provider of integrated
enabling technologies for financial institutions in the United States,
Canada and other international markets. Additionally, the credit union is
implementing Open Solutions' Financial Accounting Suite.
Summerland
has been a satisfied Open Solutions client for many years, but when it
came time to look for a new solution the credit union set out to perform
a thorough due diligence of what was available in the market. The credit
union’s current system is Visionwest, a product of Datawest
Solutions Inc., which was acquired by Open Solutions in 2004.
“Our
due diligence included a list of 359 items, each of which had different
weightings for different areas based on their level of importance to
us,” said Kelly Marshall, CEO of Summerland & District Credit
Union located in British Columbia. “The evaluation process helped
eliminate some of the biases we may have had by enabling us to compare
apples to apples.”
The
comprehensive list of items was organized into 10 general categories,
including ease of use and staff training; vendor performance,
accountability and risks; product architecture, modification and
integration; and finally strategy of the vendor. Once the credit union
identified the top three vendor candidates in the market, each core
system was evaluated and eventually assigned a numerical rating according
to final score achieved in each category.
“Several
employees participated in the due diligence and each had specific areas
of responsibility to score on that matrix, based on their area of
expertise,” said Marshall. “We evaluated every component. So,
for instance, when we scored the loan origination system, one system may
have scored 100 points while the second scored 45 and the third scored
68. As we looked at the totals, we consistently saw Open Solutions as the
leader.”
The process
took nine months Marshall added, “After test driving all three
vendors, it was unanimous.”
“We’re
pleased that Open Solutions scored so well on the extensive assessment
made by Summerland & District Credit Union in their search for a new
core platform,” said Louis Hernandez, Jr., Open Solutions chairman
and CEO. “It is a competitive industry and we are pleased to have
re-earned their business. In developing our latest product offering we
worked closely with our clients to ensure we were on the right track
– giving our clients what they wanted and needed in this ever changing
and dynamic marketplace. Our teams have worked diligently to make certain
the latest release of our relational core processing technology is
superior across the board. Being selected by Summerland & District
validates those efforts. We look forward to a long continued relationship
and to helping them better serve their members.”
Despite the
impartial method his credit union used in comparing systems, Marshall acknowledged, “One of the comforts with Open Solutions is we know who
we’re dealing with. Going back to the scale, you realize that some
salespeople talk the talk, but when it comes to implementation and
post-implementation, you’re often left alone. We have confidence
and trust in our relationship with Open Solutions.”
About Open
Solutions
Open Solutions Inc. offers a fully
featured strategic information management product platform that
integrates core data processing applications built on a single
centralized Oracle relational database, with Internet banking, cash
management, CRM/business intelligence, financial accounting and
management tools, profitability tools, wealth management, imaging,
digital documents, interactive voice response, technology services, HSAs,
payments and loan origination solutions. Open Solutions’ full suite
of products and services allows banks, thrifts, credit unions and
financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services
marketplace, and expand and tap their trusted financial relationships,
client affinity, community presence and personalized service.
For more
information about Open Solutions or The Complete Credit Union Solution®:
DNA, contact Mickey Goldwasser at mgoldwasser@opensolutions.com, phone
860.652.3153, fax 860.652.3156. Visit Open Solutions on the Web at
www.opensolutions.com.
Open
Solutions Inc. is a registered trademark of Open Solutions Inc. All other
company and product names may be trademarks of their respective owners.
Copyright 2009. Open Solutions Inc. All rights reserved.
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Editor’s
Note: The correct usage of the company name, Open
Solutions Inc., is either referring to it as Open Solutions Inc. or Open
Solutions. Open Solutions no longer uses the acronym of OSI to refer to
the company.
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Copyright ©2009 Open Solutions Inc. All rights
reserved.
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