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FOR IMMEDIATE RELEASE
Contact:
Marvin (Mickey) Goldwasser
Open Solutions Inc.
860.652.3153
mgoldwasser@opensolutions.com
Michigan Educational Credit Union Expands Relationship
With Open Solutions, Selects Enterprise-Wide Data Processing Platform
--Credit
union makes long-term strategic technology investment--
GLASTONBURY, Conn. ,
Jan. 9, 2008 – Michigan Educational Credit Union announced it
has selected Open Solutions Inc.’s The Complete Credit Union
Solution®, a relational core data processing platform for credit
unions, to address its enterprise-wide data processing needs. Open
Solutions is a leading provider of integrated enabling technologies for
financial service providers across the world.
Based in Plymouth, Mich., Michigan Educational Credit Union has approximately $500 million in
assets, six branches and serves more than 50,000 members. A long-time
client of COWWW Software, a business unit of Open Solutions Inc. and
provider of an information archive and delivery system for financial
institutions as well as Open Solutions’ CyberBranch core product
(formerly CU Tech/CGI), the credit union cited Open Solutions’
commitment to technology and the ability of TCCUS to meet its long-term
strategic needs as the primary reasons for its expansion of its
relationship. The credit union has decided to run TCCUS out of Open
Solutions’ state-of-the-art service center in Cherry Hill, New Jersey.
“Our
long-standing relationship with COWWW Software (which was acquired by Open
Solutions in 2006), was also a significant factor in our selection
process,” said Mark Pugliese, chief financial officer for Michigan
Educational Credit Union. “Overall, we’ve received
outstanding client service. The entire staff at Open Solutions is
dedicated to serving its client base; any issue we’ve ever
encountered has always been resolved in a timely manner. We view this
conversion as a long-term strategic investment and therefore were looking
for more than just a systems provider, but a true technology partner.
Only Open Solutions offered both a sophisticated technology platform and
extraordinary client service.”
Additionally,
Pugliese noted Open Solutions’ conversion experience with credit
unions of all sizes as another deciding factor. “Every credit
union’s conversion process is unique. We are confident Open
Solutions extensive experience and dedicated staff, combined with the
commitment of our team and preparation, will ensure our conversion is as
painless as possible.”
Upon
implementation, Pugliese expects to further streamline operations and
create workflow efficiencies. “Our staff will now be able to focus
more time on better serving our members and less time worrying about
processing transactions. We will gain a more complete view of our member
relationships. Currently, our staff has to navigate through several
screens to get account information. With TCCUS, each
member’s information will be easily accessible on one screen,
giving our staff the knowledge to more effectively cross-sell products
and services.
The Complete
Credit Union Solution is built on a powerful, centralized OracleÒ relational
database designed to be an open architecture application, creating the
flexibility necessary for running a service-oriented financial
institution. It helps credit unions streamline both front and back office
processes and creates a centralized view of members, employees and
business partners.
“With
the open architecture of TCCUS, we are gaining a more modern
infrastructure, which in turn will give us the ability to easily
interface and share information,” said Pugliese. “Overall, we
felt Open Solutions was the best long-term partner for our credit union
and we are looking forward to expanding our current relationship.”
Open
Solutions provides credit unions with a fully featured strategic product
platform, integrating core data processing with strategic applications
such as Internet banking, business intelligence, financial accounting
applications, electronic imaging, payment and interactive voice response
solutions. In addition to The Complete Credit Union Solution data
processing platform, Michigan Educational Credit Union is also
implementing Open Solutions’ integrated solutions including cView™
(CRM/business intelligence), general ledger and StreamLend
Velocity loan origination applications.
“As
credit unions grow and expand their membership, the underlying technology
infrastructure becomes critical to ensure success,” said Louis
Hernandez, Jr., Open Solutions chairman and CEO. “Relying on an
open architecture solution with a sophisticated database and advanced
functionality enables today’s credit union to grow, without
sacrificing member service in the process. We understand competition is
fierce. Open Solutions’ suite of modern technology applications is
designed to address the challenges facing today’s credit union
executive leadership team including automation of workflow, advanced
analysis and reporting capabilities – and most importantly –
a more holistic view of their membership. Michigan Educational Credit
Union is a leader in the credit union marketplace and has established a
reputation for member service. We are pleased to expand our relationship
with Michigan Educational Credit Union and look forward to continuing to
work together for many more years to come.”
About Open
Solutions
Open
Solutions Inc. offers a fully featured strategic information management
product platform that integrates core data processing applications built
on a single centralized Oracle relational database, with Internet
banking, cash management, CRM/business intelligence, financial accounting
and management tools, profitability tools, wealth management, imaging,
digital documents, interactive voice response, network services, HSAs,
payments and loan origination solutions. Open Solutions’ full suite
of products and services allows banks, thrifts, credit unions and
financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services
marketplace, and expand and tap their trusted financial relationships,
client affinity, community presence and personalized service.
For more
information about Open Solutions or its financial product line, contact Mickey
Goldwasser by email at mgoldwasser@opensolutions.com
or by phone at 860.652.3153 or via fax at 860.652.3156. Visit Open
Solutions’ Internet site at www.opensolutions.com.
Open
Solutions Inc. and The Complete Credit Union Solution are a
registered trademark of Open Solutions Inc. All other company and product
names may be trademarks of their respective owners. Copyright 2008. Open
Solutions Inc. All rights reserved.
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Editor’s
Note: The correct usage of the company name, Open
Solutions Inc., is either referring to it as Open Solutions Inc. or Open
Solutions. Open Solutions no longer uses the acronym of OSI to refer to
the company.
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Copyright ©2008 Open Solutions Inc. All rights
reserved.
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