Overview

Unique Strengths – Open Solutions delivers core processing technologies to the international marketplace, designed to help financial institutions understand the full depth of the customer relationship. Our CRM business intelligence tools can be fully integrated and offer relationship pricing, based on the strength of the customer. Our account analysis, profit vision and asset / liability management tools help you analyze and manage your financial institution in real time, to help you better compete and grow your business. We deliver our international services either directly or through strategic partners, depending on each financial intuition’s specific needs.

Our Background – Open Solutions was founded by professionals in the financial services industry, enterprise data management and Web-based technologies. The Open Solutions team saw a better way for financial institutions to operate using open relational database technology to promote more dynamic customer relationships. Our enabling platform can provide new avenues to diversify products and offer new ones. Our interactive technologies powered by Oracle^® and Windows 2000^® /XP,^® Linux and UNIX enable financial institutions to offer products and services comparable to those of much larger and better-financed entities.

A Solid Foundation – Our enterprise applications are structured around the functional processes of your financial institution to improve customer relationship management, reporting, technology integration and operations. With our single integrated platform, a financial institution’s clients are represented as people, not numbers, so personnel can see the entire relationship at a glance and offer seamless, real-time transactions and service through all access channels.

At Open Solutions, Vision, Technology and Service converge to give your financial institution a decisive edge in:

• Efficiency
• Customer retention
• Business intelligence
• Retail delivery
• Interactive marketing
• Branding and identity
• Transaction processing
• Revenue generating products and services

Our enabling platform has been designed to allow you to leverage everyday business and consumer information to introduce more targeted products, measure profitability and make better management decisions.

Core Solutions

The Complete Banking Solution® – an open architecture enterprise processing application, which uses a real-time relational database and runs core processing operations for banks

The Complete Credit Union Solution® – an open architecture enterprise processing application, which uses a real-time relational database and runs core processing operations for credit unions

TCCUS-sme – is an out of the box implementation with the credit union generalist in mind. TCCUS-sme, also known as the Standard Market Edition, is an open relational core system designed to be a full-featured, robust, easily implemented and competitively priced solution intended for a broad user base of “Generalists”

Manager GOLD™ – Core data processing applications and operations for credit unions

cuStar – Core data processing applications and operations for credit unions

CyberSuite – Core data processing application for credit unions

TotalPlus®– mainframe processing system that serves commercial banks, savings banks, and thrifts with fully integrated, enterprise-wide automation. The TotalPlus platform supports front- and back-office requirements with the functional capabilities and operating flexibility necessary in the community bank environment

Wealthview – an integrated banking solution that synchronizes all of your service channels, so your customers can always see real-time account information.

cView™ – relationship management and business intelligence tools for financial institutions, get the complete picture of your customer/member relationships.

e-Commerce Banker™ – a fully-featured retail and commercial Internet banking and cash management product specifically designed to provide a financial institution’s end-users with a trusted online, real-time access point to financial information, as well as promote to a financial institution’s unique local identity.

Financial Accounting Systems – a full range of financial management solutions for general ledger accounting, asset liability management and profitability measurement.

Loan Origination Systems – Open Solutions provides a suite of comprehensive, easy-to-use loan origination solutions (consumer, commercial and mortgage) that are completely integrated with Open Solutions’ core data processing products.

Channel Management Center (CMC) – a powerful suite of applications and services that facilitates the building and processing of interfaces between disparate systems

Interaction Management Center (IMC) – relationship management complement to Open Solutions’ suite of real-time, enabling technologies. IMC is a browser-based application that provides call center and platform representatives with centralized access from multiple CRM and transactional systems in a consolidated environment.

Regulatory Management Toolkit – a suite comprised of Web-based products (self-assessment tools) and services delivered through trusted business partners. A bundled package with extensive scalability for institutions of all sizes, the Toolkit enhances operational efficiencies to facilitate your assessment, remediation and monitoring of key regulatory compliance requirements.

Interactive Voice Response (Telephony Systems/Maxxar) – a product line of Open Solutions that provides a suite of speech recognition, voice over IP (VolIP) and multi-media contact systems including contact center solutions, natural language speech recognition, interactive voice response (IVR) solutions and text-to-speech solutions.

Imaged Payment Technologies Group – Our imaging and item processing group offers financial institutions an efficient, affordable solutions that pay for themselves with reduced float and courier costs to transport checks. Customers and members can benefit too, from improved convenience, enhanced business services and better asset protection. Additional solutions include check fraud detection and prevention, archive solutions, browser-based research, statement processing, email statements, image statements and AutoMail.

Digital Document Systems (DDS) – provides a Web-based archival system for enterprise-wide access to scanned documents, reports, receipts and statements that are also easily accessible directly from the end user's workstation. Employees have the ability to scan documents into the system right at their workstations or from back office batch scanning. Additionally, customers/members can digitally sign receipts and documents that can be archived in the system. And with DDS’s powerful eStatement solution, viewing customer/member statements and other documents is effortless. The eStatement solution integrates with not only Open Solutions’ Internet banking application but also other popular banking applications on the market.

Remittance Systems – provides the solution for businesses and financial institutions that need to eliminate the inefficiencies of manual payments processing through an automated solution. With a combination of proprietary software tools and third-party check transport equipment, Open Solutions Remittance Systems does away with redundant processing steps; automatically captures and archives images of payments and their related coupons; provides for rapid retrieval for research purposes; and eliminates substantial overhead and operating time. Businesses of any type that average in excess of 500 incoming payments per day are excellent candidates for remittance processing.

Web Hosting and Design Services – provides clients with a secure means to promote their financial institution. Open Solutions’ failure resistant Internet connections, expert staff and suite of Web site management tools have been designed to give your employees the ability to update and manage your Web site simply and as often as needed.

Technology Services – enables clients to manage the interfaces between your multiple applications so there are no communications obstacles to hinder the efficiency of your network. Clients experience a reduction in both staffing requirements and the risk of technology obsolescence.

Corporate Financial Solutions – provides outsourced information processing in the area of asset retention, corporate banking, healthcare banking and insured deposit services for insurance companies and major corporations.

Raddon Financial Group (RFG) – offers clients strategic solutions designed to help improve overall performance. Through the CEO Strategies Group, RFG helps clients improve revenue, efficiency, margins and sales by analyzing customer profitability, branch performance, product penetration and the key drivers of ROA. RFG also helps clients evaluate new and existing branch locations and markets for expansion.

< Back to Top