Overview
Unique
Strengths – Open Solutions delivers core processing
technologies to the international marketplace, designed to help
financial institutions understand the full depth of the
customer relationship. Our CRM business intelligence tools can
be fully integrated and offer relationship pricing, based on
the strength of the customer. Our account analysis, profit vision
and asset / liability management tools help you analyze and
manage your financial institution in real time, to help you better
compete
and grow your business. We deliver our international services
either directly or through strategic partners,
depending on each financial intuition’s specific needs.
Our Background – Open
Solutions was founded by professionals in the financial services
industry, enterprise data management and Web-based technologies.
The Open Solutions team saw a better way for financial institutions
to operate using open relational
database
technology
to promote more dynamic customer relationships. Our enabling
platform can provide new avenues to diversify products and offer
new ones. Our interactive technologies powered by Oracle® and
Windows 2000® /XP,® Linux
and
UNIX enable financial institutions to offer products
and
services comparable to those of much larger and better-financed
entities.
A Solid Foundation
– Our enterprise applications are structured
around the functional processes of your financial institution
to improve customer relationship management, reporting, technology
integration and operations. With our single integrated platform,
a financial institution’s clients are represented as
people, not numbers, so personnel can see the entire relationship
at a glance and offer seamless, real-time transactions and
service through all access channels.
At Open Solutions, Vision, Technology and Service converge
to give your financial institution a decisive edge in:
• Efficiency
• Customer retention
• Business intelligence
• Retail delivery
• Interactive marketing
• Branding and identity
• Transaction processing
• Revenue generating products and services
Our enabling platform
has been designed to allow you to leverage everyday business
and consumer information to introduce more targeted products,
measure profitability and
make
better
management decisions.
Core Solutions
The Complete Banking
Solution® – an open architecture enterprise processing application,
which uses a real-time relational database and runs core
processing operations for banks
The Complete Credit
Union Solution® – an open architecture enterprise processing application,
which uses a real-time relational database and runs core
processing operations for credit unions
TCCUS-sme – is an out of the box implementation with the credit union
generalist in mind. TCCUS-sme, also known as the
Standard Market Edition, is an open relational core
system designed to be a full-featured, robust, easily
implemented and competitively priced solution intended
for a broad user base of “Generalists”
Manager GOLD™
– Core data processing
applications and operations for credit unions
cuStar – Core data processing applications and operations for credit
unions
CyberSuite – Core data processing application for credit unions
TotalPlus®– mainframe processing system that serves commercial banks,
savings banks, and thrifts with fully integrated, enterprise-wide
automation. The TotalPlus platform supports front- and
back-office requirements with the functional capabilities
and operating flexibility necessary in the community bank
environment
Wealthview – an integrated banking solution that synchronizes all of your service channels, so your customers can always see real-time account information.
cView™ – relationship management and business intelligence
tools for financial institutions, get the complete picture
of your customer/member relationships.
e-Commerce
Banker™ – a fully-featured
retail and commercial Internet banking and cash management
product specifically designed to provide a financial institution’s
end-users with a trusted online, real-time access point to financial information, as well as promote
to a financial institution’s unique local identity.
Financial Accounting
Systems – a full range of financial
management solutions for general ledger accounting, asset
liability management and profitability measurement.
Loan Origination
Systems – Open Solutions provides a suite of comprehensive,
easy-to-use loan origination solutions (consumer, commercial
and mortgage) that are completely integrated with Open Solutions’
core data processing products.
Channel Management Center
(CMC) – a powerful suite of applications
and services that facilitates the building and processing
of interfaces between disparate systems
Interaction Management
Center (IMC) – relationship
management complement to Open Solutions’ suite of real-time,
enabling technologies. IMC is a browser-based application
that provides call center and platform representatives with
centralized access from multiple CRM and transactional systems
in a consolidated environment.
Regulatory Management
Toolkit – a suite
comprised of Web-based products (self-assessment tools)
and services delivered through trusted business partners.
A bundled package with extensive scalability for institutions
of all sizes, the Toolkit enhances operational efficiencies
to facilitate your assessment, remediation and monitoring
of key regulatory compliance requirements.
Interactive Voice Response
(Telephony Systems/Maxxar) – a product line
of Open Solutions that provides a suite of speech recognition,
voice over IP (VolIP) and multi-media contact systems including
contact center solutions, natural language speech recognition,
interactive voice response (IVR) solutions and text-to-speech
solutions.
Imaged Payment
Technologies Group – Our
imaging and item processing group offers financial institutions
an efficient, affordable solutions that pay for themselves
with reduced float and courier costs to transport checks.
Customers and members can benefit too, from improved convenience,
enhanced business services and better asset protection.
Additional solutions include check fraud detection and
prevention, archive solutions, browser-based research,
statement processing, email statements, image statements
and AutoMail.
Digital Document Systems (DDS) – provides a Web-based archival system for enterprise-wide access to scanned documents, reports, receipts and statements that are also easily accessible directly from the end user's workstation. Employees have the ability to scan documents into the system right at their workstations or from back office batch scanning. Additionally, customers/members can digitally sign receipts and documents that can be archived in the system. And with DDS’s powerful eStatement solution, viewing customer/member statements and other documents is effortless. The eStatement solution integrates with not only Open Solutions’ Internet banking application but also other popular banking applications on the market.
Remittance Systems – provides
the solution for businesses and financial institutions that
need to eliminate the inefficiencies of manual payments processing
through an automated solution. With a combination of proprietary
software tools and third-party check transport equipment, Open
Solutions Remittance Systems does away with redundant processing
steps; automatically captures and archives images of payments
and their related coupons; provides for rapid retrieval for
research purposes; and eliminates substantial overhead and
operating time. Businesses of any type that average in excess
of 500 incoming payments per day are excellent candidates
for remittance processing.
Web Hosting and Design
Services – provides
clients with a secure means to promote their financial institution.
Open Solutions’ failure resistant Internet connections,
expert staff and suite of Web site management tools have
been designed to give your employees the ability to update
and manage your Web site simply and as often as needed.
Technology Services – enables clients to manage the interfaces between your multiple
applications so there are no communications obstacles to hinder
the efficiency of your network. Clients experience a reduction
in both staffing requirements and the risk of technology obsolescence.
Corporate Financial Solutions – provides outsourced information processing in the area of
asset retention, corporate banking, healthcare banking and
insured deposit services for insurance companies and major
corporations.
Raddon Financial Group (RFG) – offers clients strategic solutions designed to help
improve overall performance. Through the CEO Strategies Group,
RFG helps clients improve revenue, efficiency, margins and
sales by analyzing customer profitability, branch performance,
product penetration and the key drivers of ROA. RFG also helps
clients evaluate new and existing branch locations and markets
for expansion.
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