| Maxxar
Telephony Solutions
Take the Call… Further.
Total Natural Transaction. The
Integrated Solutions That Answer Your Critical Needs.
A phone system is more than just a piece of technology. It’s often the
only thing connecting you to your clients. So while many systems out there
focus on specs and schematics that impress the engineers, we at Maxxar take
an entirely different approach. We focus on people – what they want,
what they need, how they think, work, play, and most of all, what they expect
to happen when they call their financial institution.
Our unique product, Maxxar’s Total Natural
Transaction (TNT) system for
delivery of interactive financial services, has been developed to support Speech Recognition, Speech-Enabled
Lending, Text-to-Speech,
and touch-tone Interactive
Voice Response (IVR), all on a single hardware and software platform.
TNT runs under the Microsoft® Windows 2003 server
operating system. Maxxar’s
TNT system provides the most comprehensive set of interactive self-service
delivery features in the financial industry to date - an unparalleled combination
of user-friendliness and convenience.
A basic version of TNT is also available
supporting touch-tone only. And, should you decide you want to
use additional features, you can easily migrate to more advanced
speech-enabled solutions in the future.
A Few Key Advantages
Are:
- Quick, convenient access to financial
information through the Total Natural Transaction (TNT) system’s
dynamic, client-tailored call flow.
- Immediate, automatic account status information,
providing callers’ information needs without even asking.
- Multi-language support
- Personalized contact experience for each
client which improves client satisfaction
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