Take the Call… Further.
Total Natural Transaction. The Integrated Solutions That Answer Your Critical Needs.
A phone system is more than just a piece of technology. It’s often the only thing connecting you to your clients. So while many systems out there focus on specs and schematics that impress the engineers, we at Maxxar take an entirely different approach. We focus on people – what they want, what they need, how they think, work, play, and most of all, what they expect to happen when they call their financial institution.

Our unique product, Maxxar’s Total Natural Transaction (TNT) system for
delivery of interactive financial services, has been developed to support Natural Language Speech Recognition, Speech-Enabled Lending, Text-to-Speech, and touch-tone Interactive Voice Response (IVR), all on a single hardware and software platform.

TNT runs under the Microsoft® Windows XP operating system. Maxxar’s
TNT system provides the most comprehensive set of interactive self-service delivery features in the financial industry to date - an unparalleled combination of user-friendliness and convenience.

An entry-level version of TNT is also available supporting touch-tone only. And, should you decide you want to use additional features, you can easily migrate to more advanced speech-enabled solutions in the future.

A Few Key Advantages Are:

• Quick, convenient access to financial information through the Total Natural Transaction (TNT) system’s dynamic, client-tailored call flow.
• Immediate, automatic account status information, providing callers’ information needs without even asking.
• Multi-language support
• Personalized contact experience for each client which improves client satisfaction

Contact Center Options

e-Commerce System
The e-Commerce option connects to the Transcend Call Center system and adds the availability to handle E-mail, Web Chat, and Web Call Back by call center agents and route and tack these contacts the same as the system does phone calls.