Our commitment to providing “online real time” customer information at all of our delivery channels was one of the key components for renewing our contract from another five years with Open Solutions. We also believe that community banks need to have the flexibility to use “best in class” software products such as internet banking, cash management, and check imaging. We believe Open Solutions provides the best core processing solution for community banks that share our vision.”

Berkshire Bank continues to grow.  We recently announced a deal to purchase Woronoco Savings Bank and to open two additional full service branches in New York State. Having an open architecture core data processing solution with real-time integration via each of our delivery channels is integral to that growth strategy.  We believe that Open Solutions' depth of platform and wide array of solutions dovetails with our ongoing strategy. Open Solutions' relational system design is incredibly powerful and when combined with the high caliber of the complementary delivery systems available, Open Solutions provided even more compelling reasons to migrate. For example, the cView offering will serve to boost our bank's ability to become even more entrenched in our customer relationships, as well as assist us to effectively meet the specific needs of our customers and therefore serve them even better."

Operating in a data center environment was good for us in the past; however, we decided that bringing the operations in-house would be to our advantage long term. Other solutions weren’t as flexible and architecturally advanced as The Complete Credit Union Solution. We didn’t want to be hindered by software limitations. Additionally, we wanted to increase our ability to develop and maintain an even stronger business-lending offering. Open Solutions had all of those features – plus so much more.”

With the exceptional Open Solutions system in place, OmniAmerican is poised to offer the membership a number of leading-edge products and services through its fully-installed open technology platform. We are seeing an increasing demand for member business service. With our old technology, we were unable to meet that demand effectively. Open Solutions provided a feature-rich solution that allows us to compete in the commercial market. Personnel and technology are the foundation of being able to offer business products and services. We now have the tools our staff needs to better meet our members’ business needs.”