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  Business Intelligence Tools for Credit Unions

ActivityManager

Business Process Management Made Easy

ActivityManager allows you to easily track and manage your members’ and prospects’ activities, as well as referrals coming from sources such as employees, branches and business partners. Optimize your credit union’s workflow for critical member activities such as leads, service requests, member treatment, and on boarding processes – according to your specifications. Activities are then initiated, managed and tracked through multiple “work stations” and assigned to employees throughout the credit union.

Benefits

  • Prevent loss of valuable leads and other key member requests
  • Provide your marketing, operational, service and sales departments with access to the activity database tables for reporting, tracking and management of vital assignments
  • Optimize your objectives, resources and time
  • Manage third-party lead generation programs efficiently
  • Avoid the costs and hassles of setting up and maintaining separate PC-based systems for lead management only
  • Organize and centralize all business processes

Features and Functionality

  • Import lists
  • Reassign or act on leads/activities
  • View activity status
  • Set automated escalation procedures
  • Activity Pooling Assignments
  • Full search and list distribution abilities
  • Administrative activity, setup and management
  • Automated email and calendar reminders

 

Interactive Management Center (IMC) |  Dynamic Messaging Manager 

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