DNA Continues to Transform Industry with Latest Client, United Community Bank
- Community Focused Bank Selects Collaborative DNA Platform to Better Serve Customers -
Glastonbury, Conn., July 25, 2012 – Open Solutions Inc.®, the leading provider of collaborative enterprise technology to community-based financial institutions worldwide, announced today that United Community Bank (UCB) has selected Open Solutions’ DNA™ core banking platform to streamline its processes and better serve its customers. Open Solutions’ market momentum continues with UCB joining the rapidly growing client community of more than 560 financial institutions worldwide to select the revolutionary DNA platform.
Headquartered in Lawrenceburg, Ind., United Community Bank (UCB) was founded in 1894 and has since grown to $504 million in assets. This innovative bank serves more than 31,000 accounts through its eight branches and is a trusted pillar of its community, providing individuals and small businesses throughout Southeastern Indiana with trusted financial services.
“United Community Bank chose Open Solutions’ DNA for its advanced, user-friendly technology,” stated W. Michael McLaughlin, senior vice president of operations at United Community Bank. “We recognized how DNA’s leading-edge technology and customer-centric data model will help UCB offer superior customer service. And, we believe DNA is designed with the flexibility to meet the changing needs of our customers now and into the future.”
With DNA’s dramatically different approach to enterprise technology, UCB will be able to expand on its exceptional service and community affinity through DNA’s powerful relational database designed around the person to make servicing customer relationships more meaningful. DNA’s leading-edge technology and open .NET architecture will allow UCB to easily customize and enhance the platform with ancillary solutions from Open Solutions and other providers, as well as use custom core extensions called DNAapps™ available through the DNAappstore™, the first and only online marketplace for core innovation and global collaboration.
Louis Hernandez, Jr., chairman and CEO of Open Solutions, welcomed UCB to the DNA community by stating: “Open Solutions is proud to be United Community Bank’s technology partner in its ongoing mission to serve its community. Like so many institutions, UCB looked beyond the status quo to find a better way to do things. I am confident that DNA’s extensibility, ease-of-use and unique ability to make the relationship with the person more powerful will significantly enhance UCB’s ability to serve the small businesses and individuals that drive the economy of Southeastern Indiana.”
In addition to DNA, UCB will implement several ancillary solutions from Open Solutions to maximize the many benefits made possible through the integrated DNA platform, including DNAvoice™ comprehensive telephone banking and Opencheck™ Outsourced Item Processing, Branch Capture and Merchant Capture. All solutions, including DNA, are to be implemented On-Demand through Open’s Global Operations Center.
About United Community Bank
United Community Bank is the result of the April 1999 merger of two institutions that together have served Southeastern Indiana for almost 200 years, Perpetual Federal Savings and Loan and Progressive Federal Savings Bank. As of March 31, 2012, United Community Bank has assets of $504 million and serves over 31,000 accounts through its eight branches. United Community Bank‘s mission – to provide its customers with the best service combined with new products and services – can be traced to its dedication to the community it serves. United Community Bank understands the need to reward the loyalty of its customers and continues to do so by taking great pride in supporting its local schools, charities and civic groups, and through monetary donations and active volunteerism. The bank’s commitment to provide new, technology-driven banking products and dedication to provide the best customer service will allow United Community Bank and its customers to have a long and productive future.
Open Solutions Inc.
Open Solutions Inc.® helps community-based financial institutions around the world enrich their local economies by providing innovative technologies and insights that enable them to operate more profitably, efficiently and collaboratively.
Industry pioneers, Open Solutions revolutionized enterprise technology with DNA™, the first open, relationship-centered core banking platform built for global collaboration. This radically different approach to enterprise technology enables banks and credit unions around the world to leverage the power of community through DNAappstore™, the first-ever collaborative marketplace for user-created core enhancements.
Extending the power of DNA further, Open Solutions offers a full range of complementary software solutions for payments, item processing, distributed capture, internet banking, mobile banking, CRM, business intelligence, loan origination, financial accounting, account analysis, wealth management, digital document and interactive voice response. It also offers complete hardware solutions, plus independent industry insight and guidance from Raddon Financial Group.
For more information, visit Open Solutions at www.OpenSolutions.com, like us on Facebook at http://www.facebook.com/OpenSolutionsInc, or follow us via Twitter @OpenSolutionsCC.
There’s Power in Community
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