First Federal of Bucks County Expands Commercial Offerings with Open Solutions’ DNA Core Platform
12/13/2011
—Advanced technology helps support 126 year old bank well into the future—
Glastonbury, Conn., December 13, 2011 – Open Solutions Inc.®, a leading provider of integrated enabling technologies for financial service providers throughout the United States, Canada and other international markets, announced today that First Federal of Bucks County has selected Open Solutions’ DNA™ relational core banking platform to help the bank control expenses, grow profitably and attract new customers.
First Federal of Bucks County, headquartered in Bristol, Pa. is a full service community bank founded in1885. With $639 million in assets and over 46,000 accounts, the bank serves the communities of lower and central Bucks County, Pa. through its ten branches. The bank prides itself on its ability to compete against larger banks while providing quality and personalized service to individuals and small businesses.
First Federal of Bucks County is expanding its commercial offerings and needed to upgrade its infrastructure and technology to better support this strategic move. With DNA, the bank will be able to better support its commercial business line while updating its entire operation. Additionally, DNA gives First Federal of Bucks County flexibility to customize the core system by adding functionality through the DNAappstore™ – an online, collaborative marketplace for core extensions called DNAapps™. The bank will implement DNA on-demand through Open Solutions’ Global Operations Center and has engaged Open Solutions’ Professional Services team for pre-conversion support and annual health checks.
“Open Solutions has been a trusted technology partner with our bank for many years, and after extensive research on various core system options, we found that DNA was simply the best solution for us,” stated Bruce C. Iacobucci, president and chief executive officer at First Federal of Bucks County. “We chose to upgrade to the DNA platform for its modern technology, flexibility and user-friendly features, which we feel will support the bank for years to come.”
Jeane M. Coyle, senior vice president and chief administrative officer at First Federal of Bucks County, echoed Mr. Iacobucci’s assessment: “Our branches are very excited about the DNA platform. Our frontline and lending teams are particularly eager to provide enhanced customer service by leveraging DNA’s streamlined processes.” Karen D. Shinn, senior vice president of deposit operations at First Federal of Bucks County, agreed: “We believe DNA will improve the work of every department in the bank. The system is very easy to navigate and the relational database will support our evolving sales process.”
Commenting on the new partnership, Open Solutions chairman and CEO Louis Hernandez, Jr., said, “First Federal of Bucks County has a legacy of excellence and is an integral part of the Bucks County community. The bank contributes to numerous local charities, supports thousands of local businesses and is consistently awarded Bauer Financial Reports’ four star “Excellent” rating for the conservative way it helps protect and grow customers’ money. By upgrading to DNA, First Federal of Bucks County will continue to exceed customer expectations with the most modern core platform available. We are pleased to play a role in helping this local institution serve its customers and support its community.”
About First Federal of Bucks County
Founded in 1885 as a mutual thrift organization, First Federal of Bucks County, with $639 million in assets, operates ten offices throughout Bucks County. For additional information, visit www.firstfedbucks.com.
About Open Solutions Inc.
Open Solutions Inc. offers a fully-featured strategic information management product platform that integrates core processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting and management tools, profitability tools, wealth management, imaging, digital documents, interactive voice response, technology services, HSAs, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.
For more information about Open Solutions, visit Open Solutions at www.opensolutions.com, like us on Facebook at http://www.facebook.com/opensolutionsinc, and follow us on Twitter @OpenSolutionsCC.
Open Solutions Inc.® is a registered trademark of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2011 Open Solutions Inc. All rights reserved.
Contact:
Hadas Streit
(646) 428-0629
hadas@allisonpr.com
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