Self-Service Channels.

In today’s fast-paced world, customers demand around-the-clock access to their account information.

With customers increasingly choosing virtual interactions over in-person ones, institutions that keep customers only a click or call away will have a distinct advantage attracting new business and deepening customer relationships.

Our intuitive, self-service solutions enable your customers to connect with your institution when they want and how they want, while you lower expenses and satisfy customer demand.

Our self-service channels include Internet, mobile and interactive voice products as well as kiosk and ATM integration.

These solutions are customizable, scalable and grow with your organization. And seamless integration with DNA™ enables ease of delivery and convenient multi-channel access for your customers.

Our self-service solutions enable financial institutions to do the following:

• Extend the reach of your institution into your customers’ hands, homes and businesses
• Increase client retention and new business development with personalized product offerings and online and mobile banking services
• Deepen customer satisfaction through seamless channel integration
• Improve your brand by embracing customer-facing, cutting-edge technology
• Maximize your DNA™ core investment by utilizing channel technology that is tightly integrated and provides real-time processing
• Replace costly branch and cell center transactions with low-cost, self-service alternatives

Details of our self-service solutions are available by reading about DNAweb™, and DNAvoice™.