In today’s fast-paced business world, your account holders need real-time account balance updates to conduct their financial affairs as efficiently as possible.
Your organization needs to meet these demands with an automated solution that improves service, minimizes errors and reduces losses.
DNA - Transaction Express is DNA™’s transaction engine built into DNA™ to leverage the power of the DNA relational database to provide teller automation. With DNA - Transaction Express, there is no need to integrate with the core system because it is already part of DNA.
This means that transactions are posted and displayed online instantaneously and across all delivery channels, including the teller line.
Your employees and account holders see the same true balance and updated transactions no matter how they interact with your financial institution.
Because DNA - Transaction Express™ is part of DNA™, it offers seamless efficiency.
Its real-time transaction processing, alerts, warnings, fraud tracking and large currency reporting provide your staff with updated information that enables them to deliver an outstanding customer experience.
DNA - Transaction Expressincludes automated flexible controls to ensure your employees follow policies and procedures, including cash limits, transaction limits, override capabilities, ID and signature view. The single-screen Transaction Express allows entry of multiple transactions to one or multiple accounts and consolidates all the transactions in one convenient location so they are completed simultaneously without launching separate applications.
DNA - Transaction Express supports control settings at group or individual teller level with a remote override feature that allows staff to exchange notes about a transaction while retaining the notes in the database. Additionally, DNA - Transaction Express supports teller capture functionality with our DNA - tMagic™ module with little additional training required for your staff.
DNA - Transaction Express™ delivers powerful functionality because it is part of DNA™.
These are a few of the benefits of DNA - Transaction Express:
- Greater efficiency due to no coordination required among multiple vendors for your organization’s most important systems
- No additional system purchase is required
- Worry-free maintenance with no updates needed between systems to synchronize your products and transaction codes
- Supports DNA - tMagic™ teller capture with little additional training, leading to more efficient and productive staff
More information about DNA - Transaction Express™ is available by contacting Open Solutions at 860-652-3155 or toll-free at 800-226-5674.