Financial institutions are increasingly embracing the efficiency and speed of instantaneous electronic check capture as a replacement to processing deposits at the end of the day.
With DNA - tMagic™, you can automate your branches and extend your DNA™ investment by imaging paper-based transactions at the teller station, immediately feeding them into the core.
This fully integrated teller capture solution enables tellers to image, process, balance, and verify checks and other documents immediately at the point of presentment for improved transaction accuracy, significant cost savings, and more valuable customer interactions.
DNA - tMagic™ gives tellers the ability to capture transit and on-us checks, deposit slips, withdrawal tickets, loan coupons, general ledger tickets, and any other transaction documents, updating DNA™ in real-time, right at the teller line.
With immediate image scanning and transaction verification, DNA - tMagic reduces manual data entry, virtually eliminates the need for deposit adjustments, and makes items available for viewing throughout your enterprise as soon as they are scanned.
Because DNA - tMagic provides instantaneous processing and balancing at the teller line, it reduces the need for end-of-day, back-office reconciliation as well as the need for teller overtime. Its easy-to-use design also reduces training costs by allowing new tellers to get up and running in just minutes compared to hours or even days with more manual, less integrated approaches.
Most importantly, DNA - tMagic enhances service and client retention by reducing teller wait times and providing real-time transaction information. It allows tellers to interact with customers in a “heads up” environment so that they can provide more personal service, answer questions and spend more time marketing other products and services to help build even stronger relationships.
Plus, the system can be used in a back-office setting to process transactions that are not presented at the teller line, such as mailed-in deposits, loan payments, and credit card payments, allowing to you achieve total image-based branch automation.