With a member-owner philosophy serving as the foundation, credit unions must maintain their status as a service leader focused on relationships while enhancing member loyalty and increasing revenues. Plus, they must balance these goals within an increasingly competitive market and rapidly changing business and regulatory environment.
To remain viable, your institution needs a core technology solution that exemplifies a member-first commitment through a relational database platform that enhances member services and facilitates more cost-efficient operations.
Open Solutions delivers the technology that enables you to increase products and complementary services while streamlining processes.
You need solutions that enable rapid deployment of products, services and channels to meet all demands in the marketplace. While these solutions must translate into operational efficiencies, they also must support business and growth strategies into the future.
With DNA™, Open Solutions’ core system, credit unions capitalize on a flexible and open design that expands and evolves to fit their offerings, either as an in-house or outsourced option. CUnify™ takes a similar approach toward optimizing every member contact opportunity.
These solutions are focused on enhancing relationships with members and meshing with credit unions’ philosophies and service approaches.
Built upon a relational database, DNA™ provides detailed information about your business relationships, identifies members’ needs and offers you options to maximize those relationships. From regulatory and business processing perspectives, DNA™’s modern technology helps your institution attain greater efficiency.
And your employees benefit from total member view capabilities that shift front-line staff’s focus from process-oriented tasks to catering to members’ needs, which assists in employees’ evolution from order-takers to trusted advisors.